Frequently Asked Questions
Where do you ship to?
We only ship in Belgium. Belgian orders arrive in 4 to 7 business days.If it is more than 7 days contact topens a soon as possible
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order.
What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unworn and in original condition. .
How do I find my size?
Each product page includes a size guide. When in doubt, size up for a relaxed fit.
How long does order processing take?
Orders are processed within 1–2 business days. You'll receive a tracking email once shipped.
Can I change or cancel my order?
Contact us as soon as possible. Once an order has shipped, changes are no longer possible.
How can I contact Topens?
Via our Contact page. We reply within 24 hours.